Report by Monica Wirtz, of Metropolitan Family Service.
How flexible work options benefit business and family
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Special thanks to Jesse Remer Henderson and Nick Henderson for hosting this agog discussion!
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It’s not a personal problem. Over one-third of today’s workforce is considered the “working poor” and nearly 70% of American households are dual-career, meaning at least two adults are working in order to make ends meet. Americans are working harder and longer hours with few laws to support them, and the laws that do exist have gaping holes.
It is clear that modern, family-friendly policies are needed. Both informal and formal policies can support employees. Informal support includes giving employees more control over their schedule and the freedom to ask their supervisor for a day off or to work from home without spoken or unspoken discrimination or retaliation. Based on a recently published study conducted by Dr. Hammer, workers who had supportive supervisors – those who were knowledgeable of and encouraged the use of policies and genuinely created a culture of workplace flexibility – reported an increased level of job satisfaction, decreased intention to leave, decreased attrition and absenteeism, and increased self-reported physical health.
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Policy changes are even more essential for low-wage workers. Many low-income working parents do not work for organizations that embrace family-friendly work environments. These lower paying jobs often have inflexible work schedules with rigid policies regarding time off and are without eligibility for protected leave and other benefits.
People want employers to realize that employees have a “whole life” and that work-family balance is important. On-site or subsidized quality day care, paid maternity/parental leave without career consequences, work for productivity, flexible time off, seasonally adjustable work schedules and expanding the definition of family to include older adults were just some of the workplace changes suggested by the group that would better support their ability to care for their families while contributing to or expanding their role in the workforce.
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A Gathering of Good (agog)is a series of community events promoting discussion, civic engagement and social change.



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